Privacy Policy

Last Updated: November 6, 2025

1. Introduction

Lizs Event Center Inc ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our event venue services.

Business Information:

Lizs Event Center Inc

11508 FM 2860

KAUFMAN, TX 75142

Phone: 945-332-9049

Email: [email protected]

2. Information We Collect

We collect information that you provide directly to us when you:

- Book a venue tour or visit our facility

- Book an event or request venue information

- Fill out contact forms on our website

- Communicate with us by phone, email, or text message

Information may include:

- Name and contact information (address, email, phone number)

- Event details (date, type of event, guest count)

- Payment information

- Dietary preferences or special requirements for your event

- Photos or videos from your event (with permission)

3. How We Use Your Information

We use your information to:

- Process your event bookings and provide our venue services

- Send event confirmations, reminders, and updates

- Coordinate event planning and logistics

- Process payments and send receipts

- Respond to your inquiries and provide customer support

- Improve our services and venue offerings

- Send promotional offers (only if you opt in)

- Comply with legal obligations

4. SMS Text Messaging Privacy

4.1 Mobile Number Protection

We do NOT share your mobile phone number with third parties, affiliates, or marketing partners. Your phone number is used exclusively for communicating with you about your event and our services.

The only exception is sharing with essential service providers who help us deliver our services, including:

- SMS messaging platform providers (to send you text messages)

- Payment processors (to process your payments)

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

4.2 SMS Program Details

Message Types: We send transactional messages (booking confirmations, event reminders, payment notifications) and, if you opt in separately, promotional messages (special offers, event announcements).

Message Frequency: Message frequency varies. You may receive several messages during active event planning and fewer or none between events. Promotional messages are sent periodically (typically 2-4 times per month) only if you've opted in.

Message and Data Rates: Standard message and data rates may apply based on your mobile carrier's plan. We do not charge for messages, but your carrier may.

Opt-Out Rights: You may opt out of SMS communications at any time by replying "STOP" to any message. You will receive a confirmation that you've been unsubscribed. Opting out will not affect your event bookings or service.

Help Information: For help with our SMS program, reply "HELP" to any message or contact us at 945-332-9049 or [email protected].

5. Information Sharing and Disclosure

We do NOT sell, rent, or trade your personal information.

We share your information only in these limited circumstances:

- Service Providers: With trusted vendors who help us operate our business (payment processors, catering services, equipment rentals, email/SMS platforms). These providers are required to protect your information.

- Legal Requirements: When required by law, court order, or government regulation, or to protect our legal rights.

- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

- With Your Consent: We may share information when you give us explicit permission.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights and Choices

You have the right to:

- Access the personal information we hold about you

- Correct inaccurate or incomplete information

- Delete your information (subject to legal retention requirements)

- Opt out of marketing communications at any time

- Restrict how we process your information in certain circumstances

To exercise these rights, contact us using the information below.

8. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with a new "Last Updated" date. We encourage you to review this policy regularly.

12. Contact Us

For questions about this Privacy Policy or how we handle your information, please contact us: